My work at Sheepspot has encompassed a lot of different areas. The key responsibilities I fulfilled were managing email correspondence with customers, administering and writing copy for subscription clubs, developing systems for recurring tasks and writing procedures, managing projects, maintaining the website (creating and updating product listings), formatting and proofreading documents, creating and updating spreadsheets, workshop facilitation.
A large part of what I do revolves around the business’ social media. I facilitate Monthly Challenges in the Sheepspot Community Facebook Group to encourage customer engagement with the brand. I also moderate a private Slack Group for subscribers to the Sheepspot Fiber Club.